Our yachts are maintained to the highest of standards and we have never experienced mechanical failure which has caused disruption to a charter. However, in the unlikely event that something were to occur, if it doesn't affect your charter itinerary you will carry on. If it affects your itinerary but can be fixed relatively quickly the repair will be carried out at the nearest marina and your itinerary will be adjusted. If the problem is serious then the boat will be taken to the nearest safe haven and an alternative vessel will be sought. If you are not happy with this you will be refunded a pro-rata proportion of the charter fee, based on the remaining (unused) part of the charter at the time of any problem occurring. top

All prices quoted by our reservation system are for the private use of the entire yacht. For charters including an overnight stay, the price includes private use of the yacht overnight. All prices include VAT (quotations provided directly to businesses do not generally include VAT unless stated) and all applicable taxes as well as the cost of a Captain and at least 1 crew member.

Boats are available from 9.30am on the first day through to 5.00pm on the last day unless by prior agreement. Food, drink, any additional services such as limo pick-up, marina charges, harbour dues are all extra and payable by the Charterer upon request to the relevant authority. Example harbour dues are around £3 to £5 and are usually payable at anchor points when taking lunch. Examples of Marina charges are between £25 & £40 depending on the marina and size of boat. Note that marinas usually need to be booked in advance and we always try to reserve space at least 7 days prior to the start of your charter. In this case the cost of the marina will be charged to your chosen method of payment. Note that Special Events may have special inclusions or exclusions to those detailed here. top

You can cancel any time within 7 days from the date of receiving confirmation of your booking and receive back your deposit minus a small administration charge of £25 (plus VAT), so long as the start date of your charter is not within the following 28 days. If you cancel after these 7 days but before 28 days prior to the start of your charter, 50% of your deposit will be refunded - however any additional monies paid will be returned. Please note that if the balance payment is not received in full at least 28 days prior to the start of your charter, the booking will be deemed cancelled and no refund will be given under any circumstances. If you have paid in full and cancel within 28 days prior to the start of your charter, but more than 14 days before, a 50% refund of the total charter fee will be refunded. For cancellations within 14 days of the start of the charter, no refund will be given unless we are able to re-book the vessel for the same duration as your charter, in which case a 50% refund of the total charter fee will be given. top

You are able to choose the exact make and model of your boat, but not normally the individual boat in the fleet. For example, we have three Sealine S34s but we cannot guarantee that you will have a particular boat out of those 3. However we only have one Princess V42 so you will always be guaranteed the same boat! If this a particular requirement please let us know, we'll do our best to help you. top

You are not normally able to choose crew. We have to have a flexible approach to crewing our boats to ensure we can fulfill the needs of every charter. However, crew do tend to stay with one particular type of vessel. If this is a requirement, drop us a line and we'll do our best to try to help. top

Yes, in certain circumstances. Certain of our boats are available for bareboat charter, subject to approval by the boat's insurers. There must be a skipper on board, qualified to RYA Coastal Skipper (Power) as a minimum, plus one other experienced member of crew. For bareboat prices and availability, please call us on 0845 020 4330. top

Of course. Please be mindful of the fact that whilst all our boats offer full galley facilities, space is always limited - e.g. fridges are much smaller than at home (although some boats have 2 - check the boat spec.) and cupboard/locker space is limited. Also, ovens & hobs are smaller, so preparing a gourmet feast is always possible but can be challenging! top

Of course. Children are always welcome and will love the experience. Please let us know their age (if under 18), weight and height at least 7 days before your charter to ensure we have appropriate life jackets on board. Children must wear life jackets at all times. top

One small well-behaved pet that is used to the water can be taken on some boats. Please check with us first before booking. Pets must wear life jackets at all times and this will be charged as an extra. top

We do not normally need a security deposit on crewed charters, but there may be circumstances when one is asked for. By signing our Charter Agreement (terms and conditions), you agree that we may charge you the cost of repairing any damage or replacing any breakage that you or a member of your party cause. top

Absolutely, people want privacy and discretion for all sorts of reasons. We have a regular following of high profile clients who always tell us there's no better way of escaping the public gaze. We guarantee that under no circumstances will your booking details be disclosed to anyone other than yourself and we will always offer privacy and discretion as standard. top

You are free to amend the date of your charter up to 28 days prior to the confirmed start date. Each amendment will attract a £25 (plus VAT) administration charge. If you wish to change the date within 28 days of the charter start date you may do so if the new date is before your original date for a fee of £25 (plus VAT). However, if the new date is after your original date a fee of 50% of the original total charter fee will be charged in addition to the cost of the new booking. Please note that under no circumstances can the date be changed within 14 days prior to the start of your charter. If you need to change the date please let us know as soon as you can - we always try to be flexible but please remember the 14 day deadline. top

Either complete the contact form here, call us on 0845 020 4330 or e-mail us at info@clarityyachts.com. We guarantee to respond within 24 hours. top